Three simple facts about Telstra 1300 numbers | Communiqa

Three simple facts about Telstra 1300 numbers

Feb 01, 2020

Three laughing young businesspeople discussing Telstra 1300 numbers in a cafe

When an Australian business is ready to buy a 1300 number they often enter the search term “Telstra 1300 numbers” into Google. But Telstra hasn’t had a monopoly in the sale of 1300 numbers for decades, so you don’t have to buy a 1300 number directly from them!

When an Australian business is ready to buy a 1300 number they often enter the search term “Telstra 1300 numbers” into Google. But Telstra hasn’t had a monopoly in the sale of 1300 numbers for decades, so you don’t have to buy a 1300 number directly from them!

Keep reading to learn three simple, often unknown facts about 1300 numbers.

Fact #1 - There are a whole range of 1300 providers

1300 numbers can be bought from any provider that offers them for sale. In fact, there’s no special benefit to buying directly from Telstra. Boutique or speciality telcos often offer significant cost savings over Telstra, both in regards to 1300 number plan monthly fees and contract terms.

You’ll win by shopping around so you can see all the different 1300 number product offerings from the entire market.

Fact #2 - All providers have access to the technology

All telephone carriers have access to 1300 number technology. There is no magical feature set that is held by a single carrier alone. While some providers have gone ahead and developed their own special features, there is no limitation on this that forces you to choose a certain carrier.

Of course, 1300 number providers themselves have different capabilities, such as whether you can manage your configuration yourself online, or whether they send calls over lesser-quality networks. Some providers will make you pay more to switch 1300 number features on or off, and some 1300 number provider might not even have the capacity to host some 1300 number features (such as IVR or call forwarding options).

Check out our article on the questions you should ask about how to choose the best 1300 number service provider.

Fact #3 - The Government regulates the allocation of 1300 numbers

The sale and allocation of 1300 numbers is regulated by the Australian Government via ACMA. No single provider has exclusive control over the allocation of 1300 numbers.

There are some questionable companies that rent 1300 numbers to you (think of it like website domain squatting), so make sure you always ask the 1300 number provider whether you will own the EROU for your 1300 number.

So there you have it! Three simple, often unknown facts about 1300 numbers to help make your decision a little easier.

If you’re ready to buy, at Communiqa we have new $0 call rate 1300 number plans with no lock-in contract and no minimum term. See our 1300 number plans and pricing here.