Transferring your 1300 number to another provider

Jul 01, 2020

Female entrepreneur at home office using a 1300 number on her mobile with white headphones

There’s no doubt that a 1300 number can give your business a big boost. Any business owner who feels that his or her company’s growth has begun to plateau should seriously think about obtaining a 1300 number.

There’s no doubt that a 1300 number can give your business a big boost. Any business owner who feels that his or her company’s growth has begun to plateau should seriously think about obtaining a 1300 number. In addition to helping you to better manage inbound calls, a 1300 number enhances your brand’s image and reach, bringing in new customers from all over.

With that said, there are some pitfalls one has to be aware of when shopping for a 1300 number. The trickiest part is finding the right telco provider. As you might imagine, not every telco provider has your best interests at heart. Many deliberately mislead customers, locking them into a contract with hidden fees and surcharges. If you’re not careful, you could wind up in a telco nightmare.

When shopping for a telco provider for your 1300 number, it’s always a good idea to reach out to other businesses and ask them to share their own experiences. Given that so many successful companies utilise 1300 numbers, it should be relatively easy to get some solid advice—both on which providers to patronize and which ones to avoid. As a business owner, you know the importance of word of mouth. Don’t hesitate to ask around.

Needless to say, appearances can be very deceiving. If a plan looks too good to be true, it most likely is. Beware providers who guarantee full service, including add-ons and special features, at an unusually low price. If you sign up for such a plan, you’re almost certain to get hit with a slew of unexpected charges every month. Worse, these types of providers typically make it very difficult and/or costly to terminate the contract. It’s critical that you locate and read the fine print attached to any 1300 number policy. The devil is in the detail, as they say.

Okay, so you did you homework, looked at a number of different providers and, after a period of careful consideration, finally selected a good plan. But after a while of using this provider, you decide you want to switch to another one. Maybe, in spite of your research and wariness, they still managed to pull the wool over your eyes (it can happen to anybody). Or maybe it’s a fine plan, but you and your business have simply outgrown it.

Whatever the case may be, it’s time for a change. The good news is that this should be a fairly simple and straightforward process, assuming that your new choice of provider is a good one, and that you’re able to terminate your current contract without too much difficulty. Reputable providers will be able to complete the transfer and port your 1300 number without any disruption to your business operations. Typically this takes around one week, give or take a few days.

Your new provider will ask you for three things: (1) your 1300 number, (2) the name of your 1300 number account, and (3) the name of your current provider. They will take care of the rest so that you can get back to what really matters: running your business.