Getting the most out of your 1800 number

Jan 01, 2020

Two people in a office researching how a 1800 phone number will help their business

Getting a 1800 number is a fantastic way to elevate your business and ultimately increase sales and profits. While simply advertising a 1800 number is oftentimes enough to make a positive impact, it would be a mistake not to take advantage of owning a business 1800 number.

Getting a 1800 number is a fantastic way to elevate your business and ultimately increase sales and profits. While simply advertising a 1800 number is oftentimes enough to make a positive impact, it would be a mistake not to take advantage of the many opportunities and benefits that come along with owning a business 1800 number. Below are just a few of them.

Develop an efficient routing system

Few businesses can afford to waste opportunities to gain new customers or make more sales. This is particularly true of small businesses. With that in mind, it should go without saying that you ought to take the time to configure a smart, efficient routing and call management system for your business 1800 phone number. Routing calls to a single line is not enough to promote your business. With a 1800 number, you have the ability to route calls to any number of lines(landline or mobile) throughout the country.

If you’re working alone, be sure to route your 1800 calls to your mobile when you’re traveling or out of the office. If you have employees, forward 1800 calls to any number of different lines so that someone is always available to answer the phone and speak with customers. With a 1800 number, there is no excuse for letting calls go unanswered during business hours.

Make use of your call data

One of the best things about 1800 numbers is the fact that they automatically capture helpful call data for analysis so you can interpret it and make critical business decisions. Using data collected by your 1800 number system, you can determine where your calls are coming from and when. This will help you to better understand your customer base, establish peak business hours, and compare current call data over time. Armed with this information, you will be better equipped to steer your business in a more lucrative direction. A 1800 number is absolutely the best way to determine your ROI on marketing spend, too.

Coordinate your contact points

Businesses purchase 1800 numbers for many reasons. Perhaps the biggest of all is the increased visibility and recognition 1800 numbers provide. When you advertise with a 1800 number, especially a 1800 smart number, a lot of people are going to take notice, whether they realize it or not. In many cases, a company’s phone number is almost as important as its name. That’s why you should integrate the two and make your 1800 number a consistent and prominent aspect of your advertising.

One way to do so is by incorporating your 1800 number into your website domain. Again, this is particularly useful if you have a smart number. Let’s say your number is 1800 LAPTOP. Why not use the domain 1800LAPTOP.com? That way, every time a customer visits your website, they are directly exposed to your 1800 business phone number as well as your product. It’s a win-win situation.

A 1800 number is a wonderful resource with plenty of features. Try to bring all of them into play for your business.