Comparing 1800 Number Plans Australia | Communiqa

Comparing 1800 Number Plans Australia

Jan 01, 2020

Four young businesspeople around a computer screen discussing buying a 1800 number

You’ve been researching buying a 1800 number for your business, and you’ve come to the frustrating conclusion that it’s difficult to compare the 1800 number plans offered by the huge range of available service providers. We’re here to help – this comprehensive guide will help you understand how to compare the different services and types of plans so you find the right 1800 number plan.

You’ve been researching buying a 1800 number for your business, and you’ve come to the frustrating conclusion that it’s difficult to compare the 1800 number plans offered by the huge range of available service providers. We’re here to help – this comprehensive guide will help you understand how to compare the different services and types of plans so you find the right 1800 number plan.

Common structure of a 1800 number plan

Whilst is can be confusing to compare different plans, all 1800 number plans follow the same basic structure.

Sometimes you’ll see flagfall call charges, too, but we strongly recommend you avoid plans with flagfalls.

Call rates – how much should you be paying?

There’s such a huge variety of call rates on the market, but based on our January 2020 data here’s what you really should be paying.

Call origin Answered on landline Answered on mobile
National calls 7.5 cents per minute 14.5 cents per minute
Mobile calls 7.5 cents per minute 14.5 cents per minute

When comparing calls rates you should be weary of overly complicated rate calculations. All of Communiqa’s plans have an easy to understand single call rate.

Understanding hidden fees

Before you sign up with a 1800 number provider, make sure you understand all fees they charge so you’re not faced with a surprise at the end of the month. All of Communiqa’s plans have a guarantee of no hidden fees.

We recommend specifically asking whether there are any charges associated with the following actions. Plan changes (if you want to upgrade or downgrade your plan due to your changing business needs)

Choosing the right 1800 number provider, not just the right 1800 plan

With the huge variety of 1800 number companies in the market, you also need to be sure that you’re choosing the right business.

Here’s some questions you should always consider when choosing a 1800 provider.

As you can see, there’s a lot involved when choosing the right 1800 number plan for your business. You need to do your research and find out which combination of the best 1800 number provider and 1800 number plan is best.